At least once a month, the tech media publishes another op-ed complaining that IT is too slow and cumbersome, and that we must radically alter our approach to produce faster and more responsive service development and delivery. Complaints about IT’s speed aren’t particularly new, but one thing is new—there appears to be a solution to […]
These days, IT leaders are being asked to do more with less. Faced with this directive, most IT leaders immediately hire—what we can all agree feels like—an excessive number of consultants to figure out how to make it all work. I’m not talking about the thousands of contractors you’ve hired to manage your day-to-day system […]
Caught in the digital revolution, our stakeholders demand more from technology than ever before. Often, it makes our stakeholders feel overwhelmed, and (at best) they expect IT to figure it out for them, without them. To act as their “proxy”. The real role of IT leaders in 2016 is to be this full mental stand-in […]
Welcome to 2018! My guess: you’ve resolved to learn at least one new technical skill this year. After all, we IT professionals are constantly skilling up, for a variety of reasons: For entry-level IT pros, learning a hot new technical skill offers a route off the help desk, and into a more substantial role. For […]
What do you want most from your career? Money? Interesting work? Job security? Like most IT professionals who hear this question, you probably have great difficulty answering it. Instead of reflecting on what you really want, you think, “What should I want?” or, “What should I be doing in order to be successful in my […]
