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Here’s how your conference calls REALLY play out

I have long argued for the importance of physical proximity in the workplace. From my experience getting in the same room as your colleagues and stakeholders offers certain benefits that even the most advanced communications technology could never replicate. This is not a popular opinion. I am constantly attacked on it- either by clients wondering […]

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One simple question to gain stakeholder support

You’ve finally done it! You and your team put in some heavy brainstorming and came up with the perfect idea for how to fix the “big problem” you identified in your company. Maybe your idea is a new system or process. Maybe it’s a massive change initiative. Maybe you’ve just settled on some goals that […]

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From firefighter to fire marshal: are you brave enough to make the jump?

Recently I had the opportunity to work with a large group of data scientists, data stewards, and data quality analysts. The group has been newly formed out of the broader IT and analytics area, and they came to me because they were struggling to clarify their purpose definition and the appropriate boundaries between themselves and […]

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How to keep your team together (even when you need to split them up)

I was meeting with a client today, and he posed an interesting organizational question: “I’ve got 14 people reporting to me now. These folks make up my overall IT leadership team. Some of them are driving operations and are good day-to-day managers. The others are more strategic thinkers, capable of long-term planning and vision. I […]

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How outside interest in IT can solve problems we can’t on our own

IT has finally made it! Good news, right? ‘Geekiness” has conquered the broader culture and tech is rewriting every corner of the business. Unfortunately, all this outside interest in IT doesn’t always translate into support for IT itself, and the broader cultural narratives we hear aren’t often as pro-IT as we would hope. Popular images […]

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