Tesla Motors and CEO Elon Musk have pulled off plenty of “impossible” feats. They created an electric car people actually want to drive. They disrupted one of the largest and most entrenched industries in the world. And they laid the foundation for the first nationwide infrastructure for alternative fuel. Impressive, no doubt about it. But […]
For many IT professionals, there’s one ongoing sore point in their stakeholder relationships—IT firefighting. Your stakeholders hate being bothered when IT services don’t work, and, even when you rush to fix the issue, your stakeholders still feel IT was to blame in the first place. To make mattes worse; when your stakeholders want these problems […]
You’ve earned a new position, and you’re diving in with a lot of optimism. Not to mention a million ideas for projects and initiatives you want to implement. On day one you plow forward full steam ahead…and immediately hit your first brick wall. Soon you hit another, and another. Your big plans are getting roadblocked, […]
My colleague told me a story the other day that made my jaw drop. We were talking about IT people’s tendency to monologue—to just state their opinion on a problem over and over again without really listening to their stakeholders—when he said to me: “The other day I had breakfast with some friends. One of […]
Recently I spoke with a consultant I know. He’s working with a new client, a big one. And when he got a peek under their hood, he was shocked by how dysfunctional he perceived them to be. We’re talking a real big company that didn’t have some very basic ducks in a row. As my […]
