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Which of These Common Q4 Problems Are Challenging YOU?

A couple weeks ago we asked our newsletter subscribers: What’s the biggest Q4 challenge YOU are currently facing? We received lots of responses from all across the globe, thanks! After reading through them all, we selected a few of the ones that touched on the most common, pressing problems you’re all dealing with right now! […]

I used to be the Chief Punch Card Officer, Now I’m the CDO. Cool, right?
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I used to be the Chief Punch Card Officer, Now I’m the CDO. Cool, right?

It’s the first half of the 20th century and punch-card based computers are showing some promise at providing fast solutions to math-based bureaucratic problems. You—an ambitious, forward-thinking individual—decide to align yourself with this technology. You see how your organization has a Chief Executive Officer, a Chief Finance Officer, and a handful of other “Chiefs” in […]

Is Your UX too Cold? Here’s Why (and When) Your Users’ Digital Experiences Should Carry the Warmth of Real Life Encounters
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Is Your UX too Cold? Here’s Why (and When) Your Users’ Digital Experiences Should Carry the Warmth of Real Life Encounters

  My colleague recently showed me a web-based messaging service called Paperless Post. In short: it lets you write and send beautifully rendered digital letters to your friends. You pick the “paper”, the “ink”, the “handwriting” style, the “envelope”, and even—yes—the “postage stamp”. You send it to a friend’s inbox, they click a link, and […]

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