Recently I spoke with a consultant I know. He’s working with a new client, a big one. And when he got a peek under their hood, he was shocked by how dysfunctional he perceived them to be. We’re talking a real big company that didn’t have some very basic ducks in a row. As my […]
This project is a doozy. It involves your new manufacturing and shop floor system—one of those systems with complicated real-time controls—and everything’s coming apart at the seams. The budget is running way over. Your team is missing deadlines. Your stakeholders are disappointed with the quality and functionality that is supposedly complete. And nobody can agree […]
I have long argued for the importance of physical proximity in the workplace. From my experience getting in the same room as your colleagues and stakeholders offers certain benefits that even the most advanced communications technology could never replicate. This is not a popular opinion. I am constantly attacked on it- either by clients wondering […]
Building good relationships with business counterparts is a topic that nearly all IT leaders struggle with on a regular basis. Some IT leaders misunderstand this important task and think it means they should spend more time going out for beers with their work colleagues. This is not the case. Developing a social relationship with your […]
Responsiveness. That’s what your key stakeholders want most from you (both personally and from IT in general). Simple, yes, but easier said than done. Case in point: The daily battle with your overflowing inbox. With only a few minutes between meetings you quickly skim your inbox on your iPhone, praying you can just keep on […]
