What an exciting time in technology! The Time magazine annual “100 Most Influential People in the World” issue is out, and tech is well-represented. But, as far as we’re concerned, these two are #1: True IT heroes.

Erica Kochi and Christopher Fabian co-founded and co-lead UNICEF’s Innovation Unit. Created in 2007, The Unit is dedicated to finding ways to improve the lives of the most under-resourced young people in the world, with the intelligent application of technology.

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— Wade Davis, Anthropologist

“You’ve got to know the business.”

We have all heard that rhetoric a thousand times. Every IT pro gets the fact that to be relevant, and to solve the real issues of the business, they need to understand the essence of the business with which they work. The problem, of course, is how to build that business knowledge and understanding.

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IT leaders are really good at beating themselves up for not effectively meeting the needs of the business. Time and again we hear about all the things that IT “woulda, coulda, shoulda” done to make a project more successful than it was. But every once in a while it’s worthwhile to remember that the business needs to stand up and take some responsibility as well.

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If you are a typical Facebook user, you spend over 15 hours a month connecting via the site. It may be great for your social life (although the jury is out on that one) but one thing I know for sure, it’s not doing a whole lot for your career.

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Whatever the cause of procrastination, sometimes what we really need right now is a trick. Yes, a trick to bypass whatever makes us avoid a task, and GET IT DONE.

You don’t have to like it, but you do have to do it.

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How many times have you walked back to your desk wondering how an idiot user didn’t check that the computer was plugged in?

If you’ve watched the TV cult hit “The IT Crowd”, I’ll bet you’ve seen yourself as Roy or Moss dealing with their endlessly annoying users.

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