Every Seat at the Table: What Function 360s Taught Me

After 30 years in IT, I’ve held every seat in the room when it comes to IT Function 360s
✔ As an IT leader building the deck and telling the story
✔ As a CIO relying on IT to drive priorities
✔ As a Chief of Staff coaching others to deliver with clarity
✔ And now as a consultant helping CIOs & IT Leaders embed Function 360 as a core leadership routine
Here’s what I’ve learned:
Function 360s are not about reporting. They are not about presenting to your CIO, they are about better leadership – running your function like a business—with clarity, control, and confidence.
When done right, they are the single most powerful leadership tool in the IT organization. When done wrong, they’re just another meeting. Another deck. Another month lost.
What is a Function 360? Why does it matter?
If you’re not familiar with Function 360, it is a framework that gives an IT Leader an end-to-end view of the enterprise —financially, operationally, and organizationally. Through a consistent operating rhythm grounded in data, accountability, and insight, this forum allows the leadership team to sharpen their data fluency, increase their ownership, and strengthen their ability to drive results. Each session reinforces how the function is performing, where it needs support, and what needs to change.
Over time, Function 360 transforms how the IT team thinks, plans, and executes. It replaces one-off fire drills with a predictable cadence and rhythm. It builds confidence in the numbers, the message, and the leader behind them.
Because the truth is, Function 360 reveals everything:
💡 What you prioritize
🧭 What you understand
🤝 How you lead 📉 And sometimes, what you’re avoiding